Set Up Tickets and Pricing

Tickets are how your event gets funded, and everything about them lives on one screen. Open your event and click Tickets & Seating in the sidebar, then click + Add ticket type for anything you sell — general admission, VIP tiers, full tables, sponsor packages, add-ons, or free tickets. Each ticket type carries its own price, capacity, per-order limits, and sales window, and you can adjust any of it at any time.

Step-by-step

1. 1. From My Events, open your event and click Tickets & Seating in the sidebar. The screen lists every ticket type with its price, capacity, sales window, and an ACTIVE or DISABLED badge.

1. 2. Click + Add ticket type (or Edit on an existing one).

1. 3. Fill in the basics: Ticket name, Price ($), and Total capacity. Leave the price at 0 for a free ticket.

1. 4. Set Min per order and Max per order to control how many a buyer can take in one purchase.
2. 5. Set Sales start and Sales end — the ticket only appears for sale inside this window. This is how you run early-bird pricing: one ticket type whose sales end when the next one begins.
3. 6. Add a Public description buyers see above the ticket option, then click Save changes.

Selling tables and bundles

Turn on Yes, this ticket is sold as a bundle to sell a table of 8 or a section of 10 as one purchase. You set Tickets per bundle, and the bundle stays together — buyers can't split it. Each seat in the bundle still becomes its own ticket with its own QR code.

More options in the ticket editor

• Virtual attendance — add a join link or dial-in for online attendees on this ticket.
• Seat list — assign seat codes when this ticket uses reserved seating (see the interactive seating article below).
• Checkout questions scoped to this ticket — attach questions like meal choice or shirt size; per-attendee fields are asked once for every ticket purchased, captured-once fields once per order.
• Add-ons — bundle extras like a wristband, t-shirt, or drink voucher (up to 3 per ticket).
• Settings — Enabled (visible on event page) and Hide automatically after sale ends.

The Setup summary button on the Tickets & Seating screen shows sold counts and remaining capacity for every ticket type at a glance.

Troubleshooting

• A ticket isn't showing on the event page — check its sales window (it only shows between Sales start and Sales end) and confirm the Enabled toggle is on.
• Buyers can grab too many tickets — set Max per order on the ticket type.
• You need to stop sales right now — edit the ticket and turn off Enabled, or move Sales end to the past. Existing orders are unaffected.

Last updated 2026-08-14 · All FAQs & video tutorials