Affiliate Partner Agreement

Last updated: July 11, 2026

This Affiliate Partner Agreement (this “Agreement”) governs your participation in the EventPassHero partner/referral program (the “Program”). It supplements our Terms & Conditions and Privacy Policy, which are incorporated by reference. In this Agreement, “you,” “Partner,” and “Affiliate” refer to the participant; “EventPassHero,” “we,” and “us” refer to EventPassHero LLC, a Delaware limited liability company.

1. Definitions

“Platform Fee” means the fee EventPassHero earns on a ticket sale (for example, a percentage of the ticket price plus a fixed per-ticket amount), as published in our fee schedule from time to time. The Platform Fee — not the ticket face value — is the base on which commissions are calculated.

“Referred Organizer” means a bona fide new event organizer whose account is attributed to you at signup in accordance with Program rules.

“Accrued” (or “Pending”) means a commission recorded on your Program ledger that has not yet become Earned; a commission is recorded (accrues) only for a qualifying sale that occurs while your payout account is active and in good standing (Section 3(b)). Accrued amounts remain subject to reversal and to Program changes.

“Earned” means a commission that has satisfied all of the maturity conditions in Section 3(c).

2. Eligibility and Enrollment

To participate, you must be at least eighteen (18) years old, have a valid email address, and complete enrollment. We may approve or reject any application in our sole discretion. Organizers who meet published qualification criteria (for example, a lifetime ticket-sales threshold) may be automatically approved upon completing enrollment. In all cases, you must connect and maintain an active payout account as described in Section 3(b) in order to earn commissions.

3. Commissions

(a) Basis and rates. Commissions are calculated as a percentage of the Platform Fee we actually earn on qualifying ticket sales by Referred Organizers — not as a percentage of the ticket price. Commission rates are set by us, may vary by cohort, campaign, tier, or product, and may change prospectively as provided in Sections 4 and 21.

(b) Active payout account required; ledger and payout. You must connect and maintain a valid, active connected Stripe payout account in your own name — with payouts enabled and the account in good standing — in order to earn commissions. Commissions accrue to your Program ledger only for qualifying sales that occur while your payout account is active and in good standing. No commission accrues, and none is earned, for any sale occurring during a period in which you do not have an active payout account (for example, before you connect Stripe, or while your account is restricted, disabled, unverified, or has payouts turned off), and any such commission is not granted retroactively if you later connect, activate, or restore your account. Commissions that do accrue are paid on a periodic basis (currently monthly), subject to a minimum payout threshold.

(c) When a commission is Earned. A commission becomes Earned and payable only after all of the following: (i) the underlying event has occurred; (ii) the applicable refund and dispute window has elapsed; and (iii) the sale has not been refunded, reversed, charged back, or determined to be fraudulent or in violation of this Agreement.

(d) Netting. We may net reversed or recovered commissions against your current or future ledger balance as provided in Section 5.

4. Commission Duration; No Guarantee of Perpetual Commissions

Commissions on a Referred Organizer’s sales continue for the life of that organizer’s account, subject in all cases to this Agreement and the Program terms in effect from time to time. References in our marketing or promotional materials to “ongoing,” “recurring,” “lifetime,” or “forever” commissions describe the absence of a fixed expiration date under the then-current Program terms; they do not create a guaranteed, vested, or irrevocable right to any commission, commission rate, or commission duration. We do not guarantee any minimum earnings, rate, duration, or continuation of the Program, and we may amend, suspend, or end the Program as provided in Section 21.

5. Commission Clawback

Commissions are earned only on completed, valid sales. If a sale attributed to you is later refunded, reversed, cancelled, charged back, or determined to be fraudulent or in violation of this Agreement, the related commission (whether Accrued or Earned) is forfeited, and we may offset or recover it against current or future ledger balances or invoice you for the amount.

6. No Self-Referral; No Multiple Accounts

You may not refer yourself, refer accounts you own or control, or create or use multiple or duplicate accounts to generate or inflate commissions, rebates, or other Program benefits. A Referred Organizer must be a bona fide new organizer with no prior EventPassHero account or activity. We may verify identity using payout and tax information (for example, by matching Stripe, bank, or tax identity across accounts). For violations of this Section, we may withhold, forfeit, or claw back commissions and rebates and may suspend or terminate your participation.

7. Referral Links; Brand and Trademark License

We grant you a limited, revocable, non-exclusive, non-transferable license to use the referral links and the EventPassHero names, logos, and marks (the “Marks”) solely to promote the Program in accordance with our brand guidelines. You will not modify the Marks, use them in a misleading or disparaging way, imply endorsement beyond the Program, bid on our Marks in paid search unless expressly permitted, or register any confusingly similar name or mark. All goodwill from your use of the Marks inures to us, and all rights not expressly granted are reserved. We may revoke this license at any time.

8. Marketing Conduct; Representations

You represent and warrant that you will comply with all applicable laws, including advertising, email, and consumer-protection laws. You may not use spam or any other unsolicited or deceptive marketing methods. You are solely responsible for your promotional content and channels and for any claims you make about events or EventPassHero.

9. Endorsement Disclosures (FTC)

Whenever you promote EventPassHero or the Program, you will clearly and conspicuously disclose your material connection to us (for example, “I earn a commission if you sign up through my link”), consistent with the FTC Endorsement Guides (16 C.F.R. Part 255), any other applicable disclosure requirements, and any disclosure language we provide. You are responsible for making these disclosures across all of your channels and formats.

10. Referral Communications Compliance

You are solely responsible for your referral communications. You will comply with CAN-SPAM, the TCPA, and all applicable anti-spam, telemarketing, and messaging laws, including obtaining any required consent before emailing, texting, or messaging prospects. You will not send unsolicited messages using our name or Marks. This Section extends, and does not limit, Section 8.

11. Commissions Are Paid on Sales, Not Recruitment

All commissions under the Program are paid solely on completed, valid ticket sales of genuine products and services. No compensation is paid for merely enrolling or recruiting other partners, and participation in the Program requires no purchase or investment. Any multi-tier or secondary commission, where offered, is likewise contingent on actual qualifying sales — not on recruitment.

12. Marketing Materials Do Not Modify This Agreement

Promotional and marketing materials — including landing pages, emails, dashboards, calculators, and presentations — are provided for convenience and do not modify this Agreement. In the event of any conflict between such materials and this Agreement, this Agreement controls.

13. Independent Contractor; No Agency

You are an independent contractor. You are not an agent, employee, partner, or representative of EventPassHero, and you have no authority to bind EventPassHero to any obligation. You are solely responsible for your own taxes arising from commissions, and we may issue a Form 1099 or other tax form as required by law.

14. Confidentiality

The terms of this Agreement and any non-public Program materials are confidential; you will not disclose or misuse them.

15. Disclaimer of Warranties

16. Limitation of Liability

17. Indemnification

You agree to defend, indemnify, and hold harmless EventPassHero and its affiliates, officers, agents, and employees from and against any third-party claim, damage, loss, liability, cost, or expense (including reasonable attorneys’ fees) arising out of or relating to your participation in the Program, your promotional content or methods, your referral communications, your use of the Marks, or your breach of this Agreement or any law.

18. Force Majeure

Neither party is liable for any delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including acts of God, epidemics or pandemics, government orders, natural disasters, war, terrorism, strikes, or utility, telecommunications, internet, or payment-processor failures.

19. Dispute Resolution; Arbitration; Class-Action Waiver

Any dispute arising out of or relating to this Agreement or the Program is subject to the binding individual arbitration provision, class-action waiver, jury-trial waiver, informal-resolution requirement, mass-arbitration batching provision, and 30-day opt-out set forth in Section 15 of the Terms & Conditions, which is incorporated here by reference.

20. Governing Law; Venue; Limitations Period

This Agreement is governed by the laws of the State of South Carolina, without regard to conflict-of-laws rules. Subject to Section 19, any action not subject to arbitration will be brought exclusively in the state or federal courts located in Columbia, South Carolina. Any claim arising out of or relating to this Agreement must be filed within one (1) year after it accrues, or it is permanently barred.

21. Termination; Program Changes; Wind-Down; General

(a) Termination. We may terminate this Agreement at any time, with or without cause, upon written notice, and may suspend your participation for suspected violations.

(b) Program changes. We may modify this Agreement or the Program — including commission rates, tiers, and benefits, all of which are discretionary and may change — at any time in our sole discretion by posting the updated terms; your continued participation constitutes acceptance. Changes apply prospectively: commissions already Earned as of the effective date of a change will be honored under the terms in effect when they were Earned. For material changes we will provide reasonable advance notice and may require you to re-accept the updated terms to continue participating.

(c) Wind-down. If we terminate the Program (or your participation other than for your breach), we will pay commissions that are Earned as of the termination date on the normal payout schedule for up to ninety (90) days following termination, after which no further commissions accrue or are owed. Accrued amounts that do not become Earned within that period are forfeited.

(d) General. If any provision is unenforceable, the remainder stays in effect. You may not assign this Agreement without our consent; we may assign it freely. Sections that by their nature should survive (including Sections 1, 4–6, 14–20, and this Section 21) will survive termination. This Agreement is the entire agreement between the parties regarding the Program.

22. Contact

EventPassHero · 2000 Park Street, Suite 101 #1322, Columbia, SC 29201 · affiliates@eventpasshero.com